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Families in Focus (FIF) is a multi- agency partnership approach to working with families in need of support, and for whom previous support has not been successful.

Locations we operate in

Thornbury - 01454 866000

The Council Offices, Thornbury, BS35 9BR

Services we Provide


Families In Focus is the South Gloucestershire approach to the Troubled Families Agenda.

The multi agency teams work with families who need short term, or on going intensive support in order to make positive changes to their lives.

What we do


Families in Focus key workers, work closely with families who meet at least 2 of the 3 criteria below:

* a child involved in crime or anti social behaviour

* a child who is persistantly absent from education

* an adult who is currently claiming JSA

Plus, a locally idetified criteria which for South Gloucestershire is cost to local services.

How it works

Once a family has been identified for support, they will be allocated a key worker. The key worker will do the following:

  • Provide self help material, signposting and onward referrals for families who don't require intensive support.
  • Help families create their own action plan to address their needs and concerns.
  • Providing direct access to the support the family requires
  • Advocating on behalf or and negotiating for families

Organisations we work with

  • Avon & Somerset Police

  • Job Centre Plus

  • CVS

  • Avon Fire Service


  • Health

  • a range of voluntary sector partners

  • Southern Brooks

  • Barnardos

  • Avon & Somerset Probation.

Where we do it

We provide support to families within their home, on the phone and at meetings in local community locations.

How to access

If you are working with a family who you feel meets the criteria for this level of support you can contact the First Response Team on:

01454 866000 

PO Box 2083 
The Council Offices
Castle Street 
BS35 9BR

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