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We help people recover from the issues that create homelessness and to rebuild their lives.

We provide outreach, hostel accommodation, floating support and a range of health and recovery services,

Locations we operate in

Compass Centre - 0117 9440581

Jamaica Street, Bristol, BS2 8JP

Services we Provide


The Wellbeing Service is based at the Compass Centre in Jamaica Street - where St Mungo's already manages recovery and skills and employment opportunities for homeless people - in partnership with Second Step, a leading provider of mental health support and housing services in the south west.

What we do

The Wellbeing Service provides mental health support at a primary care level. Staff  include a clinical manager, a psychologist, and engagement and assessment workers.

The hope is to also attract volunteers from among those who've experienced homelessness and can offer first-hand support, as well as student psychologists and others keen to support people with mental health problems affecting their home situation.

The Compass Centre provides:

  • Health centre with a GP service
  • Mental health support workers

We manage services that are part of the city's Bristol Mental Healthpartnership services. These are:

  • Assertive Contact and Engagement Service - supporting people to access mental health services. Contact ACE on 0117 239 8969 (Mon-Fri, 8am-8pm).
  • Bristol Mens Crisis House - for men experiencing mental health problems where hospital admission might be the only other alternative available. Contact 0117 934 9848.
  • The Sanctuary - a new service open Friday, Saturday, Sunday and Monday nights from 7pm to 2am, with access through a telephone assessment and triage system. The first step is to call 0117 9542952.

Where we do it

We provide services at The Compass Centre and New Street sites.

How to access

To contact the service call 0117 944 0585.


Pathways to Employment - the dedicated team support and encourage our clients to access training, education, employment and volunteering opportunities.

What we do

The team offer

  • CV support
  • Interview training
  • Educational programmes for numeracy and literacy
  • Access to employment and volunteering opportunities

Bristol Recovery College - find out more about the Recovery College idea.

Our Putting Down Roots gardening project - helping improve garden spaces in the city while learning about plants and working as part of a team.

Where we do it

We have hostels and hubs across the city including in Barton Hill and St Judes but our main base is the Compass Centre, 1 Jamaica Street , Bristol BS2 8JP

How to access

Tel: 0117 9440581


Street outreach for those experiencing homelessness, hostels, supported housing and floating support services.

What we do

Street Outreach

Our team support people rough sleeping in Bristol, coordinating closely with housing providers and other services. We work with clients on the streets and also at the Compass Centre in Stokes Croft to move people into appropriate accommodation and to help those at risk of rough sleeping from ending up on the streets.

Housing and support

We provide a bed and support for people in Bristol who are homeless with needs around their physical or mental health. We manage a mix of hostels and supported houses, including some women only services. Stays can last for weeks or even maybe months, before moving on into longer term accommodation when appropriate.


Where we do it

The main location is the Compass Centre, Jamaica Street but there are various hubs across the city including in Barton Hill and St Judes.

How to access

To access the available accomodation you need ot be referred in to these services through the council's housing service, or through other agencies.

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