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Mental Health Emergency Services and Helplines

Who to contact if you need urgent support in a crisis

If you feel suicidal or feel like harming yourself or other people:

  • Call 999
  • Go to your nearest Accident and Emergency department (A&E).
  • You can also contact your local Intensive Mental Health Service; they work with people over the age of 16 who are experiencing Mental Health Crisis, as an alternative to hospital admission. See below for local contact details:

Blackberry Hill Hospital, Bristol - Bybrook Lodge - S. Glos Intensive Team    0117 378 4012 /

Hillview Lodge, Bath - BaNES Intensive Team    01225 362735 /

Long Fox Unit, W-s-Mare - North Somerset Intensive Team    01934 636363 / 

Non-emergency helplines:


Offering emotional support 24 hours a day

Tel: 116 123

Email via Website:

Sane Line

Offering specialist mental health emotional support

You can also email through their website.

Tel: 0300 304 7000 (Everyday 4.30pm to 10.30pm)